cR
charmone R
1 reviews | Active since Feb 2016
14 Mar 2016, 10:57
NO RESPOND ON ADD
I APP**** FOR A PHONE ON A ADD THAT I SAW ON PHONE FINDER FROM MTN. I CAPTURED ALL MY DETAILS AND I SUBMITTED IT. FOR 2 WEEKS I HAVNT SPOKEN TO ANYONE FROM MTN REGARDING THISS ADD. I WAS PREPARED TO DO A CONTRACT WITH MTN BUT STILL NO ONE PHONED ME..... WHATS GOING ON WITH SERVICE PROVIDERS IN SA???? POOOOOR!!!
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MTN South Africa's replyOfficial
15 Mar 2016, 14:02Hello Cnell06,
We are truly sorry for the inconvenience caused and for the delay with the application.
We've escalated the matter directly to the management team within our Sales Department. We've rquested them to check on the application that you've captured and the progresss thereof.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the delay with the application.
We've escalated the matter directly to the management team within our Sales Department. We've rquested them to check on the application that you've captured and the progresss thereof.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply15 Mar 2016, 14:02
Official
Hello Cnell06,
We are truly sorry for the inconvenience caused and for the delay with the application.
We've escalated the matter directly to the management team within our Sales Department. We've rquested them to check on the application that you've captured and the progresss thereof.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused and for the delay with the application.
We've escalated the matter directly to the management team within our Sales Department. We've rquested them to check on the application that you've captured and the progresss thereof.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,