HE
Herman E
1 reviews | Active since Nov 2015
26 Nov 2015, 07:47
NO RESPONCE
this is my second complaint about MTN , as still I am awaiting to resolve this issue , still no feedback on Invoice or statement .The only reply is a customer survey , please man this is not the resolving this issue.<br> Cape Gate MTN is after 2 weeks still doing nothing to resolve this , WHAT IS THE PROBLEM , DO THEY HAVE SOMETHING TO HIDE???
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Replies (1)
MTN South Africa's replyOfficial
27 Nov 2015, 13:15Hello camel0002,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
As per conversation ,the matter has been escalated to the relevant team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
As per conversation ,the matter has been escalated to the relevant team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***
Best regards,
MTN South Africa's reply27 Nov 2015, 13:15
Official
Hello camel0002,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
As per conversation ,the matter has been escalated to the relevant team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
As per conversation ,the matter has been escalated to the relevant team for assistance.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind regards
Rosetta
REQ:***
Best regards,