MM
Mishen M
1 reviews | Active since Mar 2009
12 Sept 2015, 09:09
No respect for loyal paying customers!!!
Every month around the12th my line gets suspended yet my account is fully up to date. On my monthly statement my account limit is R5991 of which i am no where near currently. I sent an e-mail to customer service a month ago with no response to date. It really shows how much MTN cares about there loyal paying customers for the past nine years. Please can someone look into this and revert urgently.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
12 Sept 2015, 11:09Hello officer,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the reason for the suspension is the Credit Limit that is reached when your invoices close. Kindly contact 808 for more information and to have the Credit Limit increased.
We sincerely hope that this is in order and that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the reason for the suspension is the Credit Limit that is reached when your invoices close. Kindly contact 808 for more information and to have the Credit Limit increased.
We sincerely hope that this is in order and that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
MTN South Africa's reply12 Sept 2015, 11:09
Official
Hello officer,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the reason for the suspension is the Credit Limit that is reached when your invoices close. Kindly contact 808 for more information and to have the Credit Limit increased.
We sincerely hope that this is in order and that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the reason for the suspension is the Credit Limit that is reached when your invoices close. Kindly contact 808 for more information and to have the Credit Limit increased.
We sincerely hope that this is in order and that we are able to restore your faith in us.
Kind regards
Farhaana
REQ:***