SH
Sabelo H
1 reviews | Active since Dec 2014
09 Sept 2015, 05:56
NO respect for customers line still blocked
The company has no respect for their customers they did not even boder to respond to my complain even after I sent proof of payment. Nxa MTN
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
09 Sept 2015, 09:00Hello sabzha7,
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that we have tried calling you this morning without any luck.
We have sent you an email with a full breakdown of what is outstanding on the account.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that we have tried calling you this morning without any luck.
We have sent you an email with a full breakdown of what is outstanding on the account.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
MTN South Africa's reply09 Sept 2015, 09:00
Official
Hello sabzha7,
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that we have tried calling you this morning without any luck.
We have sent you an email with a full breakdown of what is outstanding on the account.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
Thank you for your post.
Please accept my apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly note that we have tried calling you this morning without any luck.
We have sent you an email with a full breakdown of what is outstanding on the account.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica