No Respect for Customers

Thank you MTN for suspending my phone after you have failed to process the debit order. My debit order is set for the 30th/31st of the month and on the 2nd you have suspended my account.

I did not receive any notification or communication that MTN did not receive the payment.

It seems MTN does not care about customers and would suspend customers' accounts at no fault of their own. If I knew you did not debit my account I would gladly have made the payment, but no rather suspend the account after 2 DAYS!!!

I have seen the true colors of MTN and after 10 years as a customer, I will be taking my business elsewhere.