No resolution - Problem is worse

To recap - a contract was opened in my name in KZN (I live in GP) - The matter was resolved with affidavits, ID validations and all the normal inane admin that accompanies these events. In the following four months, my service is continually switched off due to exceeding my limit. I then have to spend time on the phone and it is reconnected. Then I complained here. Tim, from the management team sent an urgent escalation. Among others REQ:***, REQ:***. The result. I am, cut off again, for the second time since this ''ESCALATION. It has been 2 days now - I have sent in excess of 10 mails and I do not even get the courtesy of a reply anymore. The last response I received was Thursday the 17th - my service was cut on Monday the 21st. Still not on - and I will continue to send mails until someone responds - and SWITCHES MY SERVICE BACK ON. <br> The calculation is simple - on the 4348 number, my phone - contract - between R500 and R 700 <br> On the 5093 which is my data and modem. Its R299 a month uncapped and shaped after 3gig.<br> So - for example - should I use 1MB - It is R 299<br> If I use 10 gig - Its R 299 <br> if i USE 10 000 000 gigs its, wait for the surprise, R299 - See the pattern form?