No resolution on my contract since October

Good day

Kindly assist I have been querying the allocation on my account since Oct and to date no resolution.

Refer to attached correspondence to and from consultants and I have also been to the store at Oakdene where the upgrade was done, and they did not have a copy of my contract as the consultant who assisted is no longer employed. I had to provide this .

The invoice indicates I am only allocated 2GB and not 2.5GB am advised

I've sent you people the booklet but your agents keep giving me the run around about the contract and how much data I'm suppose to get it's been months now and still I have no answer