No Resolution for a Month

I logged a complaint with MTN stating that my phone does not receive LTE after moving to an LTE sim card. After a couple calls with the call center they established that my setup was correct and my area does have the correct coverage and that they will report to a technician to assist. <br> <br> Too date, i have not had any response even after it was escalated via another call to the call center and messages on twitter. <br> <br> The only time i've ever received good service from MTN is when i threatened to cancel... <br> <br> ***