rN
renuka N
1 reviews | Active since Mar 2015
18 Mar 2015, 10:53
NO REPONSE
MY DEBIT ORDER FOR MY CELL BILL WAS UNPAID FOR THE FIRST TIME.MY CELL WAS SUSPENDED. I MADE A PAYMENT FOR RECONNECTION WHICH WAS DONE AND A DAY LATER IT HAS BEEN SUSPENDED AGAIN. CANNOT GET A HOLD OF MTN *** FOR THE PAST 2 DAYS I KEEP HOLDING ON 10 MINUTES AND NO ONE ANSWERS. I HAVE ALSO NOT HAD A FEEDBACK FROM [Email Removed] I WILL BE USING ANOTHER SERVICE PROVIDER WHEN MY CONTACT COMES UP FOR RENEWAL.
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Replies (1)
MTN South Africa's replyOfficial
25 Mar 2015, 12:11Hello F***,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your line is active for making outgoing calls.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your line is active for making outgoing calls.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply25 Mar 2015, 12:11
Official
Hello F***,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your line is active for making outgoing calls.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Your line is active for making outgoing calls.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,