KD
Kevin D

1 reviews | Active since Mar 2009

10 Aug 2015, 18:18

No reply on E-mail / 808 keeps cutting off

Once again I am battling to cancel my contract and getting communication from MTN<br> <br> I sent an E-mail to [Email Removed] on 2 July 2015 giving more than 30 days notice of termination of account. on E-mail I requested confirmation of receipt - noting to date. I try calling the call centre and select \0"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;875096;700769;14;2;0;1;0;0;2;NULL;NULL;NULL;15/08/10 18:07;15/08/10 16:29;Waiting for delivery for over 6months;None;Mr Jacobs;?+27A_73A_729A_5272?;My cousin (Cikizwa Jantjies) bought a bedroom suit in March at the Beares branch in Worcester. She has been waiting for delivery since then. When she enquired she was told that the range was nolonger in stock and that she must just wait. Months went by and still nothing. She contacted the branch again and was told the same thing. When she asked for her money back she was told that she cannot get her money back and must just wait. It is now August and still no word from the manager regarding the purchased goods. This is very disrespectful response from such a big furniture store. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;219537;874996;15;2;0;0;0;0;2;NULL;NULL;NULL;15/08/10 18:30;15/08/10 16:32;Cold Food;;Allicia;***;Visited Gourmet India today and had the most disgusting service. When we got our food it was totally cold and when we complained, we were told that they could not find the table we we sitting at. A chubby girl called Allicia told me they would reheat the food as it was my fault. I then refused to accept it. She had a disgusting attitude and mumbled under her breath. She was more interested in texting on her phone than helping customers. I will never support then again.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;609392;172;9;5;0;1;0;0;5;NULL;NULL;NULL;15/08/10 18:22;15/08/10 16:38;Excellent Service even if the customer did not buy;6,61E+12;Malcom Pillay;***;I was comparing quotes for Car Insurance.<br> The person helping me concluded the transaction even if I explained that I am still shopping.I then wrote to Budget to clarify that I am not taking cover with them.Malcom called me more than four times and I could speak to him as I was busy,but he was very patient to always ask for a convenient time to explain and assure me that they will cancel the policy.When I finally received his call,I was amazed by the level of professinalism,even if I was not taking cover with Budget, first he apologized for the inconvenience ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;562988;748471;10;2;0;0;0;0;2;NULL;NULL;NULL;15/08/10 18:24;15/08/10 16:44;TERRIBLE SERVICE;HAM005;;***;I have had very bad connection upload download and latency for 3 weeks now so bad that my download speed is anywhere from 0.4 to 1.9 while upload stays at a solid 4meg per second while my ping is 189, on a 4 meg line speed, it has being 3 weeks multiple phone calls and e-mails and the technicians have come out 4 times and nobody can tell me what is wrong... now I work from home and rely heavily on a solid internet connection, while I understand there are hiccups in all IT related areas three weeks to fix the issue and very poor service is shocking and extremely frustrating as all hell and costs me clients and money as of today the 10th of August 2015 there has being no improvement at all.... I am beyond angry with this experience and all the frustration that has gone with it... MY ADVICE AVOID AMOBIA AT ALL COSTS its is not worth all this frustration and incompetency of the technicians, while the help desk has being fairly good there is only so much they can do and rely heavily on the technicians which in my experience are *********** as it they have yet to identify the problem with my connection ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;882567;782397;15;2;0;0;0;0;2;NULL;NULL;NULL;15/08/10 18:49;15/08/10 17:11;Bad dining experience;9,31E+12;manager/cashier;***;I previously dined at this restaurant and was dissapointed with the food. After a long time i decided i would try this place again seeing that i was shopping close by at tygervalley mall. I was dissapointed once again. The food was not tasteful at all and we could constantly hear how the manager/cashier was being disrespectful towards her waitering staff. She was also rude to other paying customers that were also dissapointed with her attitude. Clearly these people don't know how to treat paying customers and their staff. The whole dining experience was appalling. Many other people have also complained about this place. I would not recommend anyone to dine here. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;882570;1192;7;2;1;0;5;3;5;NULL;NULL;NULL;NULL;15/08/10 17:15;Arrogant attitude of staff/security;;;***;On holiday to Nelspruit, I decided to go waste my money at Emnotweni casino. After a few hours of playing, I decided to get a drink at the bar. After waiting in line to be served, I was rudely turned away by a staff member, stating that I should wait at my machine to be served and that the bar was now closed. I notified the person that I had been at my machine for more than an hour and nobody attended to me, I was told to \JUST GO\"". I asked what was the reason for this issue as the bar staff where still at the bar and served others before me. The person responded in an unprofessional manner with ongoing words of just go back to your machine. Since this annoyed me"

0
Replies (1)
MTN South Africa
MTN South Africa's reply31 Aug 2015, 12:30
Official
Hello kevlee87,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused.

Kindly be advised that your number has been deactivated.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,
Ayanda
REQ:***