1 reviews | Active since Jan 2012
No reply after almost 2 months
I have contacted the call center on numerous occasions in regards to the abysmal service we have received here in Walkerville in terms of coverage. We are having major dropped calls, no internet access, and when we do it is EDGE. It is 2015, and we cannot get an internet connection!<br> <br> I have been passed from one consultant to the next, and not one of them have even bothered to call me. Atrocious service to say the least. I have a contract that will net you at least R24 000 over my contract period, and yet you could care less about the state of affairs pertaining to the client. Pathetic. <br> <br> reference number ***<br> case # ***8<br> <br> Nothing. <br> <br> Carry on like this, and I will fight for breach of contract.
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the coverage management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. The matter has been escalated to the coverage management team for urgent investigation. They will contact you directly with feedback and an action plan.
Best regards
Mantoa
REQ:***
Best regards,
