kM
khoasa M

1 reviews | Active since Apr 2014

07 Nov 2015, 16:28

No reply

I have been waiting for MTN feed back till today and nothing has been done, the only thing I got was Nompumelelo<br> REQ:***, since they are not willing to refund me or get back to me about their feedback no payment will be taken from my bank and I really don't care if they suspend my services because I have a contract with Vodacom and I am not dealing with such incompetency, I am tired of MTN service no wonder they were finned in Nigeria.

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Replies (1)
MTN South Africa
MTN South Africa's reply07 Nov 2015, 20:33
Official
Hello khoasa,

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

Please be advised that we have credited the R40 airtime that was used to buy the 24 hour bundle on 2015-10-27, reference number: ***.

We sincerely hope that we are able to restore your faith in us.

Kind Regards
Siphumezo
REQ:***