No replies, messages ignored , calls unanswered

I wouldn't even give MTN a single star rating.

Long story short I left SA in October 2019. Debit orders bounced and they didn't notify me that my account was in arrears. I made a payment of R1500 to my account and R3000 to my husbands. They were both international payments.

When I followed up on my payment MTN said Absa could not find the payment. When I contacted my bank who then got hold of Absa they advised my bank that the client (MTN) had not authorized the incoming payment . My bank tried to reverse the payment and Absa refuses the reversal. So basically my money is now being ****** and I assume I'm probably handed over by now.

I have emailed countless times, spent a fortune trying to call your contact centre and it remains unanswered and Facebook messages ignored. So someone is now sitting with my money unallocated, I'm being ignored and it's not like I can walk into your stores.

A honest person trying to pay my account and I'm basically ignored. It's absolutely disgusting