dR
dominic R

1 reviews | Active since Mar 2014

17 May 2016, 12:22

No replacement stock for handsets

<p>I purchased a mobile phone through JET Cresta and after 2 months it stopped working. I returned it to JET and 6 weeks later JET are still waiting for MTN to replace the handset. Apparently there is no stock available and they will not replace it with a different handset. How long do I need to wait?</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply24 May 2016, 06:48
Official

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

Please contact our repair center on *** to assist you with feedback.

Kind Regards,

Alice van der Merwe

REQ:***