MM
Maela M
1 reviews | Active since Jul 2014
12 May 2015, 11:41
No repairs done on the pgone, no communication
I've booked in my iPhone 5s on the 25th April, it's silver, since then I've never received any communication to advise me that it's been received, and assessed whatsoever
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Replies (1)
MTN South Africa's replyOfficial
13 May 2015, 15:10Hello n2miley,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the Repair Center supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Thank you.
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the Repair Center supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Thank you.
Kagiso
REQ:***
MTN South Africa's reply13 May 2015, 15:10
Official
Hello n2miley,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the Repair Center supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Thank you.
Kagiso
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the Repair Center supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Thank you.
Kagiso
REQ:***