MB
Marius B
1 reviews | Active since Jul 2011
02 Oct 2015, 21:14
no reception
I am staying in town phalaborwa with no Internet reception.....
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
04 Oct 2015, 12:17Hello Baksel,
Thank you for your post.
We surely do understand the frustration and difficulty caused.
I have checked on your number and the connection shows that it is fine & its on 3G.
However if the problem persist please fill in the the below template and forward it to ***
or call *** from an mtn number
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.):
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no):
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Thank you for your post.
We surely do understand the frustration and difficulty caused.
I have checked on your number and the connection shows that it is fine & its on 3G.
However if the problem persist please fill in the the below template and forward it to ***
or call *** from an mtn number
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.):
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no):
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Best regards,
MTN South Africa's reply04 Oct 2015, 12:17
Official
Hello Baksel,
Thank you for your post.
We surely do understand the frustration and difficulty caused.
I have checked on your number and the connection shows that it is fine & its on 3G.
However if the problem persist please fill in the the below template and forward it to ***
or call *** from an mtn number
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.):
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no):
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Thank you for your post.
We surely do understand the frustration and difficulty caused.
I have checked on your number and the connection shows that it is fine & its on 3G.
However if the problem persist please fill in the the below template and forward it to ***
or call *** from an mtn number
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.):
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no):
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Best regards,