1 reviews | Active since Aug 2015
No reception
This is not a complaint per say, but I am not sure how to deal with this. I have had an MTN contract for years and have had no problem to date. I , however, am having serious issues recently. My phone often has no data reception and says \Not on registered network"when I try and use it. I am currently in Durban on a business trip and I am highly frustrated that I am getting no Internet connection with MTN. I am getting the same problem in Pmb. These areas should NOT be having such problems. I am being left with no contact with anyone I am supposed to bensure contacting due to this problem. My contract is ended towards the end of this month and I am seriously thinking of getting a contract with another service provider as MTN is leaving me stranded due to network issues."""
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
If you happen to experience network issues please contact our network coverage help desk on *** for assistance.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
If you happen to experience network issues please contact our network coverage help desk on *** for assistance.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Best regards,
