MS
Magan S
1 reviews | Active since Dec 2018
24 Dec 2018, 10:38
No reason for contract being declined
Tried to perform a change of ownership at the coastlands Mtn branch, after going through multiple processes of submitting credit reports from transunion and various other credit bureaus, with no negative ratings, still get declined and no one can provide a reason as to why!
How does a company not know the reason for declining a current customer!
This process has been going on for over a month now
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Replies (1)
MTN South Africa's replyOfficial
09 Jan 2019, 05:20Good day Magan,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Your line been transferred in to your name. Kindly advise if all is in order.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Your line been transferred in to your name. Kindly advise if all is in order.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply09 Jan 2019, 05:20
Official
Good day Magan,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Your line been transferred in to your name. Kindly advise if all is in order.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Your line been transferred in to your name. Kindly advise if all is in order.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,