DvdV
Deon van der Vyver

1 reviews | Active since Mar 2017

13 Mar 2017, 19:15

No Promisis

<p>I upgraded 10 March 2017 friday afternoon at the mtn shop in centurion mall to a LTE device but they couldn't do a sim swap for me but gave me a sim and told me it was going to be activated saterday and it was and i recieved all my data and minutes but did not recieve my 30GB once off data but I wated until Sunday and went to the same shop in Centurion mall to ask were my 30GB once off data is and they said that i will recieve it today 13 March 2017 and I am still waiting for my 30GB of once off data</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply16 Mar 2017, 17:36
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

Please be advised that the 30GB FREE LTE Data Bundle was provisioned on 2017-03-14, kindly dial *141*1#ok to check the detailed balance.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,