No proffessional people at MTN worst service ever

<p>I have been trying to sort out my contract since July 2016. Upto date there is no assistance at all. I have been in Sierra Leoone since July 2016. Do you really think you would get any service from MTN when you out of the country NO NO NO No.</p> <p>This is the response i get from Mike from Complaints Management Team. Complaints management team really, and this is how they behave and act towards customers that pay their salaries. Is this the platform that you hide behind Mike frrom Complaints management Team></p> <p>Are you actually going to send me your email adress or a person at legal department not a robot to sort out my issue that i have been having with MTN for the past 9 month.</p> <p>My email adress is ********** <p>you should have it on your systems and on the hellopeter complaint it shows.</p> <p> </p> <p>MTN RESPONSE BELOW</p> <p>Dear Valued Customer,</p> <p>Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.</p> <p>Please be advised that our legal department require your ID number or Account number for them to be in a position to investigate and resolve your problem accordingly.</p> <p>Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you. </p> <p>warm regards</p> <p>mike</p>