1 reviews | Active since Aug 2010
No phones from advertisment
I've been wanting to upgrade my contract for a Nokia 3, since your adverti*****t came out for September, there is just no stock of this phone, really MTN? Shocking, and besides, I had a previous query, no response.
Thank you for your post,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
The matter has been escalated to Sales supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
regards
mike
Complaints Management Team
Reference Number: ***0
Thank you for your post,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
The matter has been escalated to Sales supervisory team for urgent resolution. They will contact you directly with feedback and an action plan.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
regards
mike
Complaints Management Team
Reference Number: ***0