1 reviews | Active since May 2018
No phone same day
MTN crests is useless. when you need a phone the same day contracts or not they want to run a business with a down systems. i expect that at the post office as it is normal but to be a big company that systems is down and now we have to wait 2 days workout getting the phone device. very upset can't get a phone the same day. blame the system blame the IT guy .
Good day Alex,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly advise if the contract was actually processed on the system. If not, please contact MTN Direct and they will assist you telephonically on *** and have the device delivered to you.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Alex,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly advise if the contract was actually processed on the system. If not, please contact MTN Direct and they will assist you telephonically on *** and have the device delivered to you.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,