1 reviews | Active since Oct 2012
No phone call back
I bought a 1two1 starter pack 8 WORKING days ago at Total sports in Springs Mall and was told they will call me within the next day or two to activate this. As I said this is now 8 working days back and no call as yet. When I queried this with Total sports I was told they will call, I must be patient. Well my patience is now up!!! If I was told it would take this long I would not have bought this!!!
sim *** 1two1
Good day babs,
Thank you for your post and taking my call
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
I tried to call you back with this feedback but your phone rang until i got your voice mail.
Please note that we are unable to pick you up on our system with the details you gave me over the phone. We do not have any contract offered through Total spot because total spot is a client and whatever contract they offer would be through another vendor. Please contact Total spot and have them give you the details of the contract and get them to assist in activating the contract for you.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
sim *** 1two1
Good day babs,
Thank you for your post and taking my call
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
I tried to call you back with this feedback but your phone rang until i got your voice mail.
Please note that we are unable to pick you up on our system with the details you gave me over the phone. We do not have any contract offered through Total spot because total spot is a client and whatever contract they offer would be through another vendor. Please contact Total spot and have them give you the details of the contract and get them to assist in activating the contract for you.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,