1 reviews | Active since Aug 2017
No Phone
28 July upgraded, was informed phone will be delivered in a week. After a week I was informed it needs to be invoiced. On 7 August phone was invoiced according to MTN and handset should be delivered within the week. Called MTN sales countless times no answer as to where the device is. Was on a call again today for 30 Min and call was disconnected without any answer. 3weeks no phone from MTN. I'm very disappointed
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that i have escalated your query to MTN Direct for urgent assistance.
Regards,
Ishie.
Best regards,
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that i have escalated your query to MTN Direct for urgent assistance.
Regards,
Ishie.
Best regards,