KR
Karishma R
1 reviews | Active since Nov 2015
01 Feb 2016, 11:39
No payment received
In a previous complaint logged against MTN they had promised to refund my money: Ref ***. I have not received anything since. Please can MTN sand me confirmation of the payment to [Email Removed] or is MTN just being their usual unprofessional self and not payment has been made.
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MTN South Africa's replyOfficial
02 Feb 2016, 09:05Hello KarishmaR28,
We do apologize for the inconvenience caused.
We've perused the account and see that you've returned the debit orders that we submitted to your account.
We've credited the invoice that was generated and the return debit fees that are charged by the Banking Department. There are no refunds due as the debits were returned by yourself.
Regards
MTN Complaints Management Team: REQ:***
We do apologize for the inconvenience caused.
We've perused the account and see that you've returned the debit orders that we submitted to your account.
We've credited the invoice that was generated and the return debit fees that are charged by the Banking Department. There are no refunds due as the debits were returned by yourself.
Regards
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply02 Feb 2016, 09:05
Official
Hello KarishmaR28,
We do apologize for the inconvenience caused.
We've perused the account and see that you've returned the debit orders that we submitted to your account.
We've credited the invoice that was generated and the return debit fees that are charged by the Banking Department. There are no refunds due as the debits were returned by yourself.
Regards
MTN Complaints Management Team: REQ:***
We do apologize for the inconvenience caused.
We've perused the account and see that you've returned the debit orders that we submitted to your account.
We've credited the invoice that was generated and the return debit fees that are charged by the Banking Department. There are no refunds due as the debits were returned by yourself.
Regards
MTN Complaints Management Team: REQ:***
Best regards,