PS
Peter S
1 reviews | Active since Jan 2014
08 Dec 2017, 16:31
No outstanding but no SERVICE from MTN
Simswap paid in full Account up to date
But STILL NO SERVICE 3 months later ,MTN Call Centre and Store can't assist thus sitting with an inactive sim for 3months
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
11 Dec 2017, 08:23Good day
We have sent you feedback already, i have requested that you send to me the proof of the payment for the sim swap and the sim card number in questions, please can you refrain from sending the Hello Peter more than once.
Kind Regards,
Alice van der Merwe
MTN South Africa's reply11 Dec 2017, 08:23
Official
Good day
We have sent you feedback already, i have requested that you send to me the proof of the payment for the sim swap and the sim card number in questions, please can you refrain from sending the Hello Peter more than once.
Kind Regards,
Alice van der Merwe
PS
Peter S's updateReviewer Update
11 Dec 2017, 10:28I have sent you the requested information on the 7th December and still no feedback
Now you are threatening to block me but when i make payments to MTN every month am not blocked and immediately when i start complaining over a query that has taken MTN 3 months to resolve am being told MTN will block me on Hello Peter.
Kindly block me and i willl use other avenues that are at my disposal maybe tag the CEO and aother executives on twitter
PS
Peter S's update11 Dec 2017, 10:28
Reviewer Update
I have sent you the requested information on the 7th December and still no feedback
Now you are threatening to block me but when i make payments to MTN every month am not blocked and immediately when i start complaining over a query that has taken MTN 3 months to resolve am being told MTN will block me on Hello Peter.
Kindly block me and i willl use other avenues that are at my disposal maybe tag the CEO and aother executives on twitter