AJ
Andre J
1 reviews | Active since Jul 2011
20 Nov 2015, 09:07
No option to talk to call agent and Spam
MTN, you know well there is no option to speak to an agent when we call 173.<br> I'm not going to ask you to look into it, because you know this and do nothing aboug it.<br> However, please stop sending me your Spam sms's regarding promotions.<br> I did not give you permission to do so.<br> Thank you.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
22 Nov 2015, 17:14Hello ANDREVJ,
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
When calling 173 you need to follow the voice prompts, select the sub category for what your enquiry relates to and then again follow the prompts then select 0 to speak to a consultant.
Please dial *130*603#ok to opt out from receiving MTN Promotional SMSes.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
When calling 173 you need to follow the voice prompts, select the sub category for what your enquiry relates to and then again follow the prompts then select 0 to speak to a consultant.
Please dial *130*603#ok to opt out from receiving MTN Promotional SMSes.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply22 Nov 2015, 17:14
Official
Hello ANDREVJ,
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
When calling 173 you need to follow the voice prompts, select the sub category for what your enquiry relates to and then again follow the prompts then select 0 to speak to a consultant.
Please dial *130*603#ok to opt out from receiving MTN Promotional SMSes.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
When calling 173 you need to follow the voice prompts, select the sub category for what your enquiry relates to and then again follow the prompts then select 0 to speak to a consultant.
Please dial *130*603#ok to opt out from receiving MTN Promotional SMSes.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***