MP
Mathabathe P
1 reviews | Active since May 2015
14 May 2015, 15:45
NO ONE PICKS UP THE PHONE WHEN I CALL THE OFFICE
Hi i had a problem in buying a contract phone from the MTN store , they adviced me to call their head office in jhb. I called them almost the whole month of April &
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Replies (1)
MTN South Africa's replyOfficial
16 May 2015, 07:13Hello THEEE KG,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
A member of our sales team will contact you to help you with your application of a new contract.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
A member of our sales team will contact you to help you with your application of a new contract.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
MTN South Africa's reply16 May 2015, 07:13
Official
Hello THEEE KG,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
A member of our sales team will contact you to help you with your application of a new contract.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
A member of our sales team will contact you to help you with your application of a new contract.
We would like to assure you that we are actively working to improve our service levels.
Regards
Thabelo
REQ:***