No one from mtn has contacted me todateREQ:***

I wrote a complaint on the 19th of June and Mtn responded that they will look at my contract and tell me how much is my settlement amount. I have called the call center countless times and they keep giving me one reference number after another. I went to the sandton store on Sunday and I was told that the only section that can tell me the amount I need to pay in order to cancel my contract is 808 number, I went to the sunnypark store and I was told the same thing and the person who works for mtn at the sunnypark store even told me that mtn will never respond to me if I want to cancel my contract. What must I do now, why is mtn preventing me from cancelling my contract and moving it elsewhere??? I do not want to be on the stupid network anymore. cellphone number that I want to cancel is ***. call me on *** as I am not the one using the mtn contract number.