LB
Lameez B
1 reviews | Active since Jun 2009
13 Jul 2015, 12:46
No one ever answers the call centre!!!!!!
I posted a complaint last week abut the long ridiculous amunts of time that pass and still no answer at call centre and still no response to my complaint.<br> <br> Eagerly awaiting for someone to give me a call back as it is viryually impossible to get a hold of anyone regarding my contract.
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Replies (1)
MTN South Africa's replyOfficial
23 Jul 2015, 10:00Hello Consumer87,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation, you advised that you have been assisted with your query regarding the term date of your contract.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation, you advised that you have been assisted with your query regarding the term date of your contract.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply23 Jul 2015, 10:00
Official
Hello Consumer87,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation, you advised that you have been assisted with your query regarding the term date of your contract.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation, you advised that you have been assisted with your query regarding the term date of your contract.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***