cA
craig A
1 reviews | Active since May 2013
20 Sept 2015, 01:05
no one can take our call?
My wife's cell has been ******, we want to stop the sim. Mtn claim to be the biggest in Africa, yet on a Sat night at 12:00, not one single person could help us???? Every number that was provided - never worked!!!!
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Replies (1)
MTN South Africa's replyOfficial
21 Sept 2015, 12:31Hello craig.abbott88,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time and confirmation that your wife SIM card has been suspended.
The non-assistance complaint has been sent to the 808 and 173 department for investigation.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time and confirmation that your wife SIM card has been suspended.
The non-assistance complaint has been sent to the 808 and 173 department for investigation.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply21 Sept 2015, 12:31
Official
Hello craig.abbott88,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time and confirmation that your wife SIM card has been suspended.
The non-assistance complaint has been sent to the 808 and 173 department for investigation.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time and confirmation that your wife SIM card has been suspended.
The non-assistance complaint has been sent to the 808 and 173 department for investigation.
Kind Regards,
Alice van der Merwe
***