SS
Samantha S

1 reviews | Active since Jun 2013

03 Jun 2015, 11:42

No one assist me for 2 weeks

Hi<br> <br> I have submitted my claim 2 weeks ago, i can not get through to mtn Insurance department at all.<br> <br> I am sitting without a mobile for 2 weeks, this is my business phone.<br> <br> Please can someone assist me or let me know what i have to do to get assist.<br> <br> Thank you

0
Replies (1)
MTN South Africa
MTN South Africa's reply08 Jun 2015, 10:48
Official
Hello Sam2220,

Thank you for your post.

Please accept our apologies for any inconvenience caused.

Please advise that your query has been escalated to the relevant department.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you

Warm Regards
Zelephi
REQ:***