No one answers the phone at MTN Eikestad

yesterday, I went to upgrade a phone at MTN Eikestad in Stellenbosch. The staff member was very helpful and advised that if the new SIM card required was not activated by this morning I should contact the store telephonically so that they can rectify the problem.<br> I have been trying to call the store every ten minutes since 9am and NO REPLY.<br> I even resorted to calling 808 where the consultant advised that this issue needs to be sorted in store.<br> I am unable to return to the store, but urgently require use of the phone - which means the SIM card needs to be activated.<br> It is unacceptable that when the store is unable to help or be reached, that no one at the call centre is able to assist.