LN
Louise N
1 reviews | Active since May 2015
05 May 2015, 15:42
NO ONE ANSWERING PHONES IN STORE!!!
WHY do I get given contact numbers for you store by a consultant. And there are on your store locator. BUT none are answered, but at times I get a engaged signal???? WHY WHY do you have store numbers. I have been trying all day to get through to ask one simple question. I now have to drive through again (third time) after work. NOT IMPRESED!!! and totally frustrated
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Replies (1)
MTN South Africa's replyOfficial
15 May 2015, 10:55Hello lounel1966,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Unfortunately I could not get hold of you on your mobile number, ***.Could you kindly provide me with a brief description of your query so that I may assist further please?
Please accept our sincere apologies once more for the lapse in service. We look forward to hearing from you.
Kind regards,
Charles.
REQ:***.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Unfortunately I could not get hold of you on your mobile number, ***.Could you kindly provide me with a brief description of your query so that I may assist further please?
Please accept our sincere apologies once more for the lapse in service. We look forward to hearing from you.
Kind regards,
Charles.
REQ:***.
MTN South Africa's reply15 May 2015, 10:55
Official
Hello lounel1966,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Unfortunately I could not get hold of you on your mobile number, ***.Could you kindly provide me with a brief description of your query so that I may assist further please?
Please accept our sincere apologies once more for the lapse in service. We look forward to hearing from you.
Kind regards,
Charles.
REQ:***.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Unfortunately I could not get hold of you on your mobile number, ***.Could you kindly provide me with a brief description of your query so that I may assist further please?
Please accept our sincere apologies once more for the lapse in service. We look forward to hearing from you.
Kind regards,
Charles.
REQ:***.