JM
Jacob M

1 reviews | Active since Feb 2010

18 May 2016, 12:47

No one answering *** Insurance

<p> I have been holding on for over 12 minutes listening to recorded voice hoping to speak to a consultant but to no avail.</p> <p>I am paying my insurance premuim and would like to know the handset I insured, that's all.</p> <p>***</p> <p> </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply20 May 2016, 14:27
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

REQ:***