MM
Mpumelelo M
1 reviews | Active since Jun 2019
05 Jun 2019, 09:18
No one answer the phone in YOUR stores
I app**** for a new contract with MTN in store, 2 days ago and up to now have not received any feedback, I tried to call MTN direct and was told I can not track the progress over the phone I have to go instore. Instead for me to go instore because it is very far I tried to call and no one answers the call now i do not know what to do
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MTN South Africa's replyOfficial
06 Jun 2019, 08:23Good day Mpumelelo
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note as per our telephonic conversation the application is still in process. You will be advised once the process has completed.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note as per our telephonic conversation the application is still in process. You will be advised once the process has completed.
Warm regards,Mazwi ZumaComplaints Analyst
MTN South Africa's reply06 Jun 2019, 08:23
Official
Good day Mpumelelo
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note as per our telephonic conversation the application is still in process. You will be advised once the process has completed.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note as per our telephonic conversation the application is still in process. You will be advised once the process has completed.
Warm regards,Mazwi ZumaComplaints Analyst