RS
Ruan S
1 reviews | Active since Mar 2009
02 Dec 2015, 10:33
No November Invoices
I normally receive my Invoice on 23rd of every month and now for November, I have had nothing. I need to claim this back as an expense from my employer, but cannot do this without the tax invoice. I have phoned on 808, I have emailed, they have logged calls....everything, but no joy. I was even promised by a call center agent that they will mail it to me in 10 minutes...nothing. I do not know what I am going to be charged.<br> <br> Please send this to me ASAP.<br> <br> Regards,<br> <br> RS
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MTN South Africa's replyOfficial
04 Dec 2015, 10:31Hello thers,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the invoice and statement for the invoice dated 2015-11-20 has been resent.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the invoice and statement for the invoice dated 2015-11-20 has been resent.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply04 Dec 2015, 10:31
Official
Hello thers,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the invoice and statement for the invoice dated 2015-11-20 has been resent.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the invoice and statement for the invoice dated 2015-11-20 has been resent.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***