WJ
Wayne J
1 reviews | Active since Apr 2019
22 Apr 2019, 19:07
No Nokia 7 plus at Mtn
Worst service ever. I am waiting three weeks for a Nokia 7 plus from Mtn Craddock. The consultants phone me regularly to say that they placed the order, but no stock at the warehouse, so why are Mtn still advertising the phone.
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Replies (1)
MTN South Africa's replyOfficial
23 Apr 2019, 10:38Good Day Wayne
Thank you for your post.
We are terribly sorry to have disappointed you, please accept our apologies for any inconvenience caused.
Kindly note that this matter has been escalated to our sales department and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
We are terribly sorry to have disappointed you, please accept our apologies for any inconvenience caused.
Kindly note that this matter has been escalated to our sales department and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
MTN South Africa's reply23 Apr 2019, 10:38
Official
Good Day Wayne
Thank you for your post.
We are terribly sorry to have disappointed you, please accept our apologies for any inconvenience caused.
Kindly note that this matter has been escalated to our sales department and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team
Thank you for your post.
We are terribly sorry to have disappointed you, please accept our apologies for any inconvenience caused.
Kindly note that this matter has been escalated to our sales department and will revert to you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsBrendah LangaComplaints Management team