OM
Obakeng M
1 reviews | Active since Nov 2013
18 Jun 2015, 14:29
no network with MTN
ive been a loyal MTN subscriber for years now, but lately all I get a problems. first they prolong the booking of my device at the sevice centre, then it takes 30 minutes everytime I called the call centre for assistance, and now I had no network yesterday the entire afternoon and evening. <br> <br> not acceptable considering all my mentioned events happened in the past 3 months. bad form on mtns side.<br> <br> I'm really ready for that Cell C buy out now.
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MTN South Africa's replyOfficial
22 Jun 2015, 10:36Hello midpta ,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that we were experiencing a few network related issues however all services have been restored. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that we were experiencing a few network related issues however all services have been restored. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply22 Jun 2015, 10:36
Official
Hello midpta ,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that we were experiencing a few network related issues however all services have been restored. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that we were experiencing a few network related issues however all services have been restored. Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Thank you
Wenzile Masina
REQ:***
Best regards,