MM
Margaret M

1 reviews | Active since Nov 2018

23 Nov 2018, 23:23

No network for 2 weeks, had to borrow a Cell C sim card to write this review

I have lost so much business because we haven't had any network in Grasmere for 2 weeks now. When we call in we don't receive anything tangible other than the fact that the technicians know about the problem and they are attending to it. For 2 weeks now nothing has been done. I run an internet cafe and have lost a lot of money as a result of this. I am even thinking of changing networks, Vodacom service is the best in my area, maybe there they will attend to my queries.

0
Replies (1)
MTN South Africa
MTN South Africa's reply26 Nov 2018, 11:00
Official
Good day 
Thank you for bringing this matter to our attention.  We apologize for the delayed response and for any inconvenience incurred. 
We will investigate and provide you with feedback. 
 Warm Regards 
Sizwe Schoeman Complaints Management team