1 reviews | Active since Feb 2018
No network coverage for 4 days
I stay in are called Elandsdoorn. We haven't had coverage for four days now. I called mtn coverage they gave me a reference ********** . I followed up today for progress. The matter is still sitting with Engineers. This is bad. Community members are thinking of porting they numbers to other networks. Business people cant do anything. Can this be addressed.
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the coverage department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the coverage department to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,