RS
Rassmika S
1 reviews | Active since May 2013
18 Jun 2015, 09:12
No network coverage
No mtn data coverage. No way of calling your call centre. 173 is in zulu. I do not understand zulu.
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
18 Jun 2015, 11:43Hello Mika_15,
Thank you for taking time to raise your concerns with MTN.
We have changed the laguage to English for you on 173.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***.
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Warm regards
Tshepiso
REQ:***
Thank you for taking time to raise your concerns with MTN.
We have changed the laguage to English for you on 173.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***.
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Warm regards
Tshepiso
REQ:***
Best regards,
MTN South Africa's reply18 Jun 2015, 11:43
Official
Hello Mika_15,
Thank you for taking time to raise your concerns with MTN.
We have changed the laguage to English for you on 173.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***.
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Warm regards
Tshepiso
REQ:***
Thank you for taking time to raise your concerns with MTN.
We have changed the laguage to English for you on 173.
Kindly populate the below template list, and forward the completed mail to our Coverage contact centre hub on ***.
Alternatively you can also contact them on number *** toll-free from and MTN number or chargeable from other SP's numbers, weekdays 08:00 to 17:00.
Subscriber name:
Mobile number/s experiencing the problem:
Subscriber's alternate contact number:
Physical Street Address:
Suburb:
City:
Is it a voice or data problem? :
Provide a brief description of the problem experienced:
When was the problem experienced? (Time of day / weather conditions, etc.):
Where is the problem experienced? (At home /when travelling (provide specifics of roads / intersections, etc.) :
If the problem is experienced in a car, were you using a Bluetooth car kit? (Yes / no): No
Is the problem experienced indoors or outdoors?
Make and model of handset / device:
Any other information:
Warm regards
Tshepiso
REQ:***
Best regards,