1 reviews | Active since Jun 2018
No network 4 hours after sim swop
Still waiting for sim to be activated (sim swop). Contract cell number. was told it would take 1 hour, its been 4 hours! Switched phone off, back on, off, did what I told, but nothing.
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that it takes within 2 to 24HRS for sim swap to go through successfully on the network.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
Kindly be advised that it takes within 2 to 24HRS for sim swap to go through successfully on the network.
We would like to assure you that we are actively working to improve our service levels.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,