1 reviews | Active since Mar 2009
No Network
<p>When there is a power outage there is no MTN network in our area. Tower T2946 Middelfontein Farm. I sent an email to coverage but it hasn't been read. So I must change sim cards and use reliable Vodacom to call Eskom. MTN is a joke.</p>
The network call centre says MTN doesn't have the money to replace dead or ****** betteries that provide power when there is an outage. REALLY? Thats a lie and a ripoff.
The network call centre says MTN doesn't have the money to replace dead or ****** betteries that provide power when there is an outage. REALLY? Thats a lie and a ripoff.
Good day Gerad
Thank you for post.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused. We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our Service levels.
We sincerely hope that we are able to restore your faith in us.
Kind regards
Angela
REQ:***
Best regards,
Good day Gerad
Thank you for post.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused. We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our Service levels.
We sincerely hope that we are able to restore your faith in us.
Kind regards
Angela
REQ:***
Best regards,