PT
Precious T
1 reviews | Active since Sept 2014
18 May 2015, 15:48
NO NETWORK
I woke up this morning to a suspended service - despite paying my account. no one has offered an explanation for this and when I try call 808 I cannot get through. I sent an email to customer service and received a response that does not even tell when I can expect a call from them. just that they acknowledge this problem... however not enough for them to act on it.<br> this is not the first this is happening and it is VERY annoying. <br>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
25 May 2015, 13:31Hello Preciouztone1,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the lines have been reactivated and currently in use.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the lines have been reactivated and currently in use.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply25 May 2015, 13:31
Official
Hello Preciouztone1,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the lines have been reactivated and currently in use.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the lines have been reactivated and currently in use.
Best regards
Mantoa
REQ:***
Best regards,