No MTN network, AGAIN!

There has been no MTN network for 9 days now, no network since 26 February 2023.... I am being forced to buy Vodacom data bundles now, but I have an MTN data contract. How can a company provide such a terrible/shocking service? About two months ago we went through a similar problem, it was about 5 days with no network.. This is an acceptable level of service and MTN should allow customers to end there contracts early with no penalties incurred if they cant provide an acceptable level of service.