No MTN coverage but MTN does not care

I recently moved a road away from my previous home and have almost no network coverage in the new home. I am missing calls and rarely can connect to the network. I duly contacted the coverage department on the 19th of Jan and received a reference number. I was advised that their turn around time is 10 working days. Upon following up repeatedly I was told that only one person can help me and he is out of the office so he will call me some time.... <br> Not acceptable considering I have already waited longer than 10 working days.<br> <br> The agent I spoke to today had the audacity to tell me that we were just talking \********"and he cannot help me. I asked to be put through to a supervisor and after holding on for 20 minutes the call disconnected. <br> MTN if you cannot give me coverage then cancel my contract!"""