1 reviews | Active since Jan 2016
No movement on MTN TV bundle deal
Almost 5 weeks after signing up for a MTN TV combo deal and multiple visit to the store, messages, emails and calls, I still cant get straight answers from the sales agent at the MTN Fourways branch that helped me. Every time she has a new excuse and promise to get back to me, but days go past without any contact. So 5 weeks down the line her latest excuse is that Samsung is out of stock of all TVs and can't give me any answers beyond that, except for a promise to call me back.<br> MTN I'm done waiting and waiting and waiting for you to bring your side of the deal, while you keep debiting my account.<br> <br> I don't believe for a second that Samsung can run out of TV's and if that's at all possible, I want a matching product. I deal is a deal.
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***