MO
Margaret O
1 reviews | Active since May 2013
14 Oct 2016, 10:54
no more MTN
<p>I want to give my contracts (3) back to MTN!!!! terrible service, no responses!!! my data & aitime has never been depleted so fast. they loaded 800 smse !!! really who uses 800 smse????? they were suppose to load an extra data bundle..... Was so happy with Autopage for 17 years !!!! MTN 2016 suck!! I do not want to use MTN anymore!!!</p>
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MTN South Africa's replyOfficial
24 Oct 2016, 11:26Good Day Margaret,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records the extra Sms bundle has been removed. Please check your settings for any Internet automatic updates or background data which might be running on your device and depleting your data bundle quickly.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply24 Oct 2016, 11:26
Official
Good Day Margaret,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. According to our records the extra Sms bundle has been removed. Please check your settings for any Internet automatic updates or background data which might be running on your device and depleting your data bundle quickly.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,