CP
Chad P
1 reviews | Active since Jan 2019
25 Jan 2019, 18:35
No money debited .
Took out a cellphone contract in October, and ever since, you guys never deducted the money !!
Is there a way I can pay via eft?
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Replies (1)
MTN South Africa's replyOfficial
28 Jan 2019, 10:11Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We have since noticed that you have made payment on the 26th of January 2019 to the amount of R 1,100.00 and your account is currently in credit of R 125.68. We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Please do not hesitate to contact us should you require further assistance.
Warm Regards
Sizwe Schoeman Complaints Management team
Please do not hesitate to contact us should you require further assistance.
Warm Regards
Sizwe Schoeman Complaints Management team
MTN South Africa's reply28 Jan 2019, 10:11
Official
Good day Thank you for bringing this matter to our attention. We apologize for the delayed response and for any inconvenience incurred. We have since noticed that you have made payment on the 26th of January 2019 to the amount of R 1,100.00 and your account is currently in credit of R 125.68. We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Please do not hesitate to contact us should you require further assistance.
Warm Regards
Sizwe Schoeman Complaints Management team
Please do not hesitate to contact us should you require further assistance.
Warm Regards
Sizwe Schoeman Complaints Management team